Terms & Conditions

Last updated: February 12, 2026

1. Services

Dumo Transport Services LLC provides medical courier services, non-emergency medical transportation (NEMT), and delivery courier subcontracting throughout Central Minnesota and the Minneapolis–Saint Paul metro area. All services are subject to availability, scheduling, and operational conditions at the time of request.

Dumo Transport Services LLC reserves the right to refuse service to any individual or organization for reasons related to safety, legal compliance, or operational capacity. Service offerings may change without prior notice.

2. Estimates and Pricing

Any estimates or quotes provided by Dumo Transport Services LLC are non-binding unless confirmed in writing. Final pricing may vary based on the scope of service, distance, handling requirements, site conditions, or unforeseen circumstances discovered at the time of service.

Pricing models include per-mile, hourly, and flat-rate route options depending on the service requested. All pricing details will be communicated prior to service confirmation.

3. Payments

This website does not collect payments. All payment transactions are handled outside of this website through separate arrangements between Dumo Transport Services LLC and the client.

Payment is due upon completion of services unless otherwise agreed upon in writing prior to service delivery. Failure to remit payment may result in lawful collection actions, including but not limited to referral to a collections agency or pursuit of legal remedies available under the laws of Minnesota.

4. Appointments and Access

Clients are responsible for ensuring safe and unobstructed access for drivers and couriers at all pickup and drop-off locations. Any hazards, animals, or obstacles that may interfere with safe service delivery must be addressed prior to the scheduled appointment.

Dumo Transport Services LLC is not responsible for delays or service interruptions caused by inaccessible locations, unsafe conditions, or failure to communicate relevant access requirements in advance.

5. SMS Messaging Terms

By providing your phone number and consenting to receive SMS communications from Dumo Transport Services LLC, you agree to the following terms:

  • SMS consent is not a condition of purchase. You may receive service without consenting to SMS communications.
  • Message types include service-related communications (such as appointment confirmations, dispatch updates, and service alerts) as well as marketing and promotional messages.
  • To opt out of SMS communications at any time, reply STOP to any message you receive from us.
  • For help, reply HELP or contact us directly at 320-828-0617.
  • Message frequency varies based on your service activity and preferences.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • Your phone number and SMS consent will never be sold, rented, or shared with third parties for marketing purposes.

5a. SMS Eligibility

By opting in to receive SMS communications from Dumo Transport Services LLC, you confirm that you are at least 18 years of age, or that you have obtained consent from a parent or legal guardian to receive such communications on your behalf. SMS services provided by Dumo Transport Services LLC are not intended for individuals under the age of 18.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you interact with our website or services.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and service descriptions, is the property of Dumo Transport Services LLC and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use of any content from this website is strictly prohibited without prior written consent from Dumo Transport Services LLC.

8. Disclaimers

All services provided by Dumo Transport Services LLC are delivered on an "as is" basis unless otherwise agreed upon in writing. We make no guarantees regarding specific outcomes, delivery timelines, or results unless explicitly stated in a written service agreement.

While we maintain strong on-time performance standards and professional driver practices, Dumo Transport Services LLC is not responsible for outcomes resulting from circumstances beyond our reasonable control, including traffic, weather, road conditions, or third-party delays.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Dumo Transport Services LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or this website.

Dumo Transport Services LLC is not liable for delays or service failures caused by circumstances beyond our reasonable control. In any event, our total liability to you for any claim arising from services rendered shall not exceed the amount paid by you for the specific service giving rise to such claim.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the appropriate courts located in the State of Minnesota.

11. Changes to These Terms

Dumo Transport Services LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of this website or our services following any changes constitutes your acceptance of the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Dumo Transport Services LLC
Email: info@dumotransport.com
Phone: 320-828-0617